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Most Popular Content

Are 911 Telecommunicators Really First Responders?

The Homeland Security Act of 2002 defines the term "first responder" as “individuals who, in the early stages of an incident, are responsible for the protection and preservation of life, property, evidence, and the environment.” Who better,…

Making the Most of Automation in the Public Sector

Danilo GargiuloFeatured, Public Administration

Governments are the stewards of the citizens and have a hard task of delivering high quality services to citizens while managing tight budgets. Greater investments have been made in categories like education, public welfare and roadways –…

The Hidden Advantage to Joining a CAD-to-CAD Network

Steve SeoaneFeatured, Public Safety

An interconnected CAD network can save dispatchers and agencies time when responding to a big event, like the Boston Marathon bombing. But there's one more advantage of CAD-to-CAD that can save lives.

How Chicago is Putting Public Safety First

Steve SeoaneFeatured, Public Safety

The City of Chicago has just made one of the largest public safety software deals of the past decade. Find out how they are enabling faster, more efficient emergency response for a city of 2.7 million.

What is Identity and Access Management and Why Is It Important?

Danilo GargiuloFeatured, Public Administration

Municipal governments house enormous amounts of data on everything from finances and infrastructure assets to local businesses and citizens. This is how they protect that data.

Going Green: How Government Can Reduce Its Carbon Footprint

Emilie MerriganFeatured, Public Administration

Tackling environmental issues and leaving a legacy of sustainability for future generations are urgent priorities for many citizens and governments alike. These three cities have figured out the recipe for success.

6 FAQs on Starting a Drone Program in Law Enforcement

Keith SingletonFeatured, Public Safety

Thinking about starting a drone program at your agency? Are you debating whether or not it would be a good fit for your officers or deputies? Here are 6 of the most common questions that law enforcement agencies should ask when considering implementation…

Staying Safe at the Super Bowl: What Goes on Behind the Scenes to Keep You Safe at the Biggest Game of the Year

Commander Scott GerlicherFeatured, Public Safety

The Super Bowl is one of the most high-profile events of the year, drawing over a million tourists to the host city and averaging almost 100 million television viewers. Though the host city’s local economy benefits greatly from the surge…

Why UX Matters in Public Safety

Dave CastletonFeatured, Public Safety

Distracted driving kills approximately 9 people and injures 1,000 more every day, according to the Center for Disease Control. Technology is the most common distraction in the driver’s seat. This problem helps illustrate why first responders deserve powerful, intuitive software that is as easy to use.