When seconds matter, access to the most accurate and up-to-date information for law enforcement is critical for both the community and responders.
Any second, any situation and any call can escalate an ordinary day into a life-or-death decision. Public safety, which includes communications centers (911), law enforcement, fire departments and emergency services need reliable and easy-to-use technology, especially when out in the field. Moving mission-critical software to the cloud, like dispatch for example, can help achieve this goal. When tools are on cloud-enabled software, it creates a more convenient platform to allow multi-agency coordination, provide responders with relevant information and connect departments with the communities they serve.
Some fear the risks of using the cloud in public safety, such as the potential for lag time leading to delays in information access. However, just as smartphones have become standard-issue law enforcement gear, hosting mission critical software, like dispatch and records information, in the cloud could be the natural next step for information technology systems.
Some benefits of hosting mission critical software on the cloud include:
- Convenience and reliability
- Ability to access information from anywhere through a browser or app
- Enables mobile applications to work efficiently
- Always has the most up-to-date information
- Automatic security updates result in a more secure data repository
- Creates data redundancies for added layer of security
- Maximized interoperability
- Increased storage
With the rise in armed aggressors, active shooters and large-scale natural disasters, this convenient coordination is critical to public safety. These dynamics have also created the need for multi-agency responses, which become possible through information consolidation and data sharing systems hosted on the cloud.
Knowledge about a rapidly evolving situation can be a responder’s greatest asset in the field. Moving real-time data to the cloud more quickly enables the first responders to respond more effectively. The cloud provides 24/7 access for law enforcement officials wherever they are – whether they’re on the go, at the department or at home so they can stay in-the-know on the latest threats.
Security management of cloud-hosted platforms is often safer than standalone server environments. Switching to the cloud migrates the risk of hackers and ransomware breaches to expert cloud providers, who install the latest in security technology to protect your data.
The future of public safety is moving toward cloud-based technology. It not only helps agencies proactively prepare for threats, but the interconnection of data and resources is a key tool in preventing future incidents. Agencies that embrace this progressive approach to technology keep staff happier, more efficient and better prepared to deal with each crisis that comes their way. Law enforcement officers are never more than a moment’s notice away from a potential emergency. When every second counts, you can rely on the latest advances in cloud technology to help keep your community safer.