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What Does COVID-19 Mean for Smart Cities?

Danilo Gargiulo,
Cities may have been among the hardest hit areas in the COVID-19 pandemic. According to the United Nations, nearly 90 percent of reported COVID-19 cases have been centered around urban areas. During the pandemic, many major cities have seen…
Why the C in CIO Stands for Change

Why the “C” in CIO Stands for Change

Danilo Gargiulo,
It’s a well-known fact that technology has dramatically revamped the way organizations accomplish business objectives. Organizations are now faster, more productive and more efficient, thanks to new technologies. However, less attention has…
The Secret Formula to a Winning Technology Transition

The Formula for a Winning Technology Transition

Danilo Gargiulo
Selecting new software systems can be a time-intensive process for many municipal organizations, from the initial request for proposal (RFP) to the procurement. In fact, the RFP process takes about 57 days on average to complete, according…
Why It’s Critical to Fix Your Permitting Licensing and Inspection Problems

Why It’s Critical to Fix Your Permitting, Licensing and Inspection Problems

Danilo Gargiulo,
At its core, community development is a municipality’s commitment to create a thriving place for people to live, work and visit. Investing in community development means investing in long-term sustainability, meaningful growth, community…
How to Take Control of Your City’s Finances During COVID-19

How to Take Control of Your City’s Finances During COVID-19

Patricia Song,
The City of Garden Grove is undergoing a significant overhaul to its financial system. The City is going from a homegrown solution we’ve had for 40 years to an entirely new system to streamline processes and standardize operations. A technology…
How-to-Successfully-Pull-Off-a-Remote-Training-During-COVID-19-Featured

How to Successfully Pull Off a Remote Training During COVID-19

Captain Dan Zdybek and Deputy Ryan Sottile,
Public safety agencies are feeling the impacts of COVID-19 in many areas, including how we train our employees on new technologies. For Monroe County Sheriff’s Office, we had to change our initial plans around in-person training for our new…
The New Frontier in Police Reporting

The New Frontier in Police Reporting

Rohit Chhabra,
New challenges continuously arise for public safety agencies. Often, these new challenges can come with little to no warning, leaving virtually no time to prepare. As seen with the recent coronavirus (COVID-19) pandemic, law enforcement had…
How Can Collaboration Drive Faster Emergency Response

How Can Collaboration Drive Faster Emergency Response?

Dan Whipple,
The City of Seattle is known for its lush scenery and a cityscape bisected by several waterways. Bridges are often the primary lifelines connecting different parts of the city. In an emergency, it is critical these lifelines are available to…
The-Real-Cost-of-False-Alarms-for-Public-Safety-Featured

The Real Cost of False Alarms for Public Safety

Assistant Chief Gil Slouchick,
The Columbus Police Department in Georgia is like many other large law enforcement agencies in the United States today. We’re short-staffed on officers. A goal of the department is to minimize the number of non-emergency calls officers too…