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Why the “C” in CIO Stands for Change
Danilo GargiuloFeatured, Public Administration
It’s a well-known fact that technology has dramatically revamped the way organizations accomplish business objectives. Organizations are now faster, more productive and more efficient, thanks to new technologies. However, less attention has…

The Formula for a Winning Technology Transition
Danilo GargiuloPublic Administration
Selecting new software systems can be a time-intensive process for many municipal organizations, from the initial request for proposal (RFP) to the procurement. In fact, the RFP process takes about 57 days on average to complete, according…

Why It’s Critical to Fix Your Permitting, Licensing and Inspection Problems
Danilo GargiuloFeatured, Public Administration
At its core, community development is a municipality’s commitment to create a thriving place for people to live, work and visit. Investing in community development means investing in long-term sustainability, meaningful growth, community…

How to Take Control of Your City’s Finances During COVID-19
Patricia SongFeatured, Public Administration
The City of Garden Grove is undergoing a significant overhaul to its financial system. The City is going from a homegrown solution we’ve had for 40 years to an entirely new system to streamline processes and standardize operations. A technology…

How to Successfully Pull Off a Remote Training During COVID-19
Captain Dan Zdybek and Deputy Ryan SottileFeatured, Public Safety
Public safety agencies are feeling the impacts of COVID-19 in many areas, including how we train our employees on new technologies. For Monroe County Sheriff’s Office, we had to change our initial plans around in-person training for our new…

The New Frontier in Police Reporting
Rohit ChhabraFeatured, Public Safety
New challenges continuously arise for public safety agencies. Often, these new challenges can come with little to no warning, leaving virtually no time to prepare. As seen with the recent coronavirus (COVID-19) pandemic, law enforcement had…

How Can Collaboration Drive Faster Emergency Response?
Dan WhippleFeatured, Public Safety
The City of Seattle is known for its lush scenery and a cityscape bisected by several waterways. Bridges are often the primary lifelines connecting different parts of the city. In an emergency, it is critical these lifelines are available to…

The Real Cost of False Alarms for Public Safety
Assistant Chief Gil SlouchickFeatured, Public Safety
The Columbus Police Department in Georgia is like many other large law enforcement agencies in the United States today. We’re short-staffed on officers. A goal of the department is to minimize the number of non-emergency calls officers too…

Working from Home When Working for the Government: Tips for Success
Danilo GargiuloFeatured, Public Administration
Telework has always been broadcast as the way of the future. However, up until a few months ago, few companies took advantage of teleworking as a solution for their personnel.
Since the coronavirus (COVID-19) swept the nation earlier this…