Entries by Danilo Gargiulo


What Does COVID-19 Mean for Smart Cities?

Cities may have been among the hardest hit areas in the COVID-19 pandemic. According to the United Nations, nearly 90 percent of reported COVID-19 cases have been centered around urban areas. During the pandemic, many major cities have seen decreases in the number of residents, with many having relocated either temporarily or permanently to more […]


Why the “C” in CIO Stands for Change

It’s a well-known fact that technology has dramatically revamped the way organizations accomplish business objectives. Organizations are now faster, more productive and more efficient, thanks to new technologies. However, less attention has been given to the way these new technologies have altered the roles of people who are responsible for keeping up with the rapid […]

The Formula for a Winning Technology Transition

Selecting new software systems can be a time-intensive process for many municipal organizations, from the initial request for proposal (RFP) to the procurement. In fact, the RFP process takes about 57 days on average to complete, according to a report published by GovLoop. In transitioning to new technology systems, much of the focus is on […]


Why It’s Critical to Fix Your Permitting, Licensing and Inspection Problems

At its core, community development is a municipality’s commitment to create a thriving place for people to live, work and visit. Investing in community development means investing in long-term sustainability, meaningful growth, community revitalization and a high quality of life. However, primary operational elements that make up community development – permits, licenses and code inspections […]


How to Budget for a “What If?”

Budgeting can be among one of the most stressful tasks for any organization as a variety of unknowns must be accounted for in the planning process. It can be especially tedious for municipalities and state governments that must follow strict parameters for how money can be spent. As unpredictable as life can be, however, no […]


Strengthening Internal Communications for a Stronger Community

The primary responsibility of local governments is to serve their community. From a communications standpoint, this can mean much of the focus often lies on externally communicating important updates and initiatives that will impact daily life for their citizens. As seen during COVID-19, municipalities understand the critical urgency of communicating directives, health guidelines and other […]

How SaaS Can Streamline Government Operations

Local governments should always be looking for ways to streamline their operations. Budgetary restraints, increased citizen demands for services and data security are all roadblocks that arise when governments are looking for new ways to create efficiencies. One way municipalities can manage these challenges is through leveraging Software-as-a-Service (SaaS). SaaS is a cloud computing service […]