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For consumers, the sharing economy offers convenience. For the government, it presents regulatory gray areas. Between 2016 and 2019, the number of short-term vacation rentals (STRs) more than doubled. Cities and counties across North America…

2020 is projected to be a busy year for government – it’s an election year, citizens are increasingly engaging with their local governments, and new technologies are continuously raising the public’s expectation of their government’s services. Municipalities should be focused on the three trends for local governments in 2020.

It is important that municipalities keep up with citizen expectations when it comes to interacting with government services. Most citizens want the same level of sophistication and expediency they experience with their smartphones as they…