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Most Popular Content

How Local Governments Can Weather the Financial Storm

Todd DooleyFeatured, Public Administration

It’s too early to predict what the long-term changes stemming from COVID-19 will look like for local municipalities and the nation at large. However, one thing is certain to be true for whatever the new normal brings. From a macro perspective,…

What Happens If You Call 911 and No One Picks Up…

GovThinkFeatured, Public Safety

The hiring and retention of qualified dispatchers across the country has become a serious problem. Many centers are staffed at half the target number of employees, prompting an unfathomable question – what happens if you call 911 and no one…

What Will 2025 Look Like for Public Safety?

Rohit ChhabraFeatured, Public Safety

The need for public safety agencies to quickly become mobile is more pronounced now than it ever has been. Rapid changes in protocols for interacting with the general public as well as an increased emphasis on the health of law enforcement…

How to Maintain Business Continuity with the Cloud

Danilo GargiuloFeatured, Public Administration

Business continuity is of utmost importance for the public sector. Local governments are looked upon as pillars of a community because they provide invaluable services to citizens. For example, issues such as missed service requests can cause…

How CAD Helps Law Enforcement Optimize Operations in a Crisis

Steve SeoaneFeatured, Public Safety

Many public safety agencies frequently experience strains on staffing and operational resources. As the coronavirus (COVID-19) situation continues to evolve, public safety agencies are finding they must tailor their response to fit an entirely…

Taming the Wild West of Evidence Management

Jonathan MitchellFeatured, Public Safety

Even as recent as ten years ago, the whole process of evidence collection could be boiled down to a one-time incident. Evidence collection would happen when an officer wrote her assessment of a situation into a police report. She would add…

3 Questions to Consider When Transitioning to the Cloud

Danilo GargiuloFeatured, Public Administration

Many government agencies understand the cloud can be an extremely beneficial tool to streamline a municipality’s operations and optimize employee time and engagement. Almost 70 percent of state IT decision makers reported in a State Scoop…

The Solution to Fixing Information Overload in Law Enforcement

Jonathan MitchellFeatured, Public Safety

Today, more and more agencies are recognizing the importance of data sharing, the need for collaboration and the ability to coordinate public safety responses in real time. However, even as law enforcement agencies reap the benefits of data sharing, a new problem has emerged: information overload.

Are 911 Telecommunicators Really First Responders?

Suzanne LaddFeatured, Public Safety

911 dispatchers play a pivotal role in any emergency, but are they really first responders? For dispatchers working in the industry, the potential for reclassification is the first step in ensuring qualified people are on the front lines of an emergency.