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Using Analytics and Data Visualization in the Fight Against a Pandemic

Washington State had the first diagnosed case of COVID-19 in the country, and it hit us pretty hard right from the get-go, particularly in the Puget Sound area. Valley Communications 911 provides dispatching services for twenty-four police,…

The Key to Building Strong Community Relations in a Crisis

Sergeant Matthew BotkinFeatured, Public Safety

The COVID-19 pandemic has led to unique circumstances most generations have never experienced before. Previously, when law enforcement used the term “shelter in place,” it typically involved an active shooter or ongoing violent situation.…

How Local Governments Can Weather the Financial Storm

Todd DooleyFeatured, Public Administration

It’s too early to predict what the long-term changes stemming from COVID-19 will look like for local municipalities and the nation at large. However, one thing is certain to be true for whatever the new normal brings. From a macro perspective,…

What Happens If You Call 911 and No One Picks Up…

GovThinkFeatured, Public Safety

The hiring and retention of qualified dispatchers across the country has become a serious problem. Many centers are staffed at half the target number of employees, prompting an unfathomable question – what happens if you call 911 and no one…

What Will 2025 Look Like for Public Safety?

Rohit ChhabraFeatured, Public Safety

The need for public safety agencies to quickly become mobile is more pronounced now than it ever has been. Rapid changes in protocols for interacting with the general public as well as an increased emphasis on the health of law enforcement…

How to Maintain Business Continuity with the Cloud

Danilo GargiuloFeatured, Public Administration

Business continuity is of utmost importance for the public sector. Local governments are looked upon as pillars of a community because they provide invaluable services to citizens. For example, issues such as missed service requests can cause…

How CAD Helps Law Enforcement Optimize Operations in a Crisis

Steve SeoaneFeatured, Public Safety

Many public safety agencies frequently experience strains on staffing and operational resources. As the coronavirus (COVID-19) situation continues to evolve, public safety agencies are finding they must tailor their response to fit an entirely…

Taming the Wild West of Evidence Management

Jonathan MitchellFeatured, Public Safety

Even as recent as ten years ago, the whole process of evidence collection could be boiled down to a one-time incident. Evidence collection would happen when an officer wrote her assessment of a situation into a police report. She would add…

3 Questions to Consider When Transitioning to the Cloud

Danilo GargiuloFeatured, Public Administration

Many government agencies understand the cloud can be an extremely beneficial tool to streamline a municipality’s operations and optimize employee time and engagement. Almost 70 percent of state IT decision makers reported in a State Scoop…

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