Public Safety

Why Collaboration Matters When the Clock is Ticking

Det. Loc Tran,
Collaboration is a critical part of the crime-solving process for any law enforcement agency, including the Chamblee Police Department in Georgia. As a medium-sized agency in the Metro Atlanta area, we collaborate often with neighboring agencies,…

When UI/UX Becomes Life/Death

Tim Boyle,
Approximately 85 percent of the public today expects the same level of service and speed from their government as they do from their retail and consumer experience, according to Accenture. Achieving a comparable level of private sector innovation…
From Zero to Sixty_ How AI Can Alter the Course of Public Safety

From Zero to Sixty: How AI Can Alter the Course of Public Safety

Arnaldo Luis Colon, PMP®,
Today, technological advances are being developed and distributed to much of the world at a pace never seen before. Smart phones and devices inform millions of people about events around the world in real time while smart sensors are providing…

How to Go Beyond the Manual to Solve Training Challenges

Karen Haines, ,
Public safety agencies are understaffed and overextended. They juggle many different responsibilities throughout the day, including a critically important one: training users on new software systems. However, technical user manuals developed…
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How to Successfully Pull Off a Remote Training During COVID-19

Captain Dan Zdybek and Deputy Ryan Sottile,
Public safety agencies are feeling the impacts of COVID-19 in many areas, including how we train our employees on new technologies. For Monroe County Sheriff’s Office, we had to change our initial plans around in-person training for our new…
The New Frontier in Police Reporting

The New Frontier in Police Reporting

Rohit Chhabra,
New challenges continuously arise for public safety agencies. Often, these new challenges can come with little to no warning, leaving virtually no time to prepare. As seen with the recent coronavirus (COVID-19) pandemic, law enforcement had…
How Can Collaboration Drive Faster Emergency Response

How Can Collaboration Drive Faster Emergency Response?

Dan Whipple,
The City of Seattle is known for its lush scenery and a cityscape bisected by several waterways. Bridges are often the primary lifelines connecting different parts of the city. In an emergency, it is critical these lifelines are available to…
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The Real Cost of False Alarms for Public Safety

Assistant Chief Gil Slouchick,
The Columbus Police Department in Georgia is like many other large law enforcement agencies in the United States today. We’re short-staffed on officers. A goal of the department is to minimize the number of non-emergency calls officers too…

NIBRS Survival Kit: Understanding How NIBRS Will Benefit Agencies at the Local Level

Debra Nussman,
Many resources are available regarding how the National Incident Based Reporting System (NIBRS) will have widespread benefits at the national level. However, it can cause law enforcement personnel to wonder how they will keep up with all the…