Posts

The New Frontier in Police Reporting

The New Frontier in Police Reporting

Rohit Chhabra,
New challenges continuously arise for public safety agencies. Often, these new challenges can come with little to no warning, leaving virtually no time to prepare. As seen with the recent coronavirus (COVID-19) pandemic, law enforcement had…

How Local Government is Increasing Citizen Engagement

GovThink,
It is important that municipalities keep up with citizen expectations when it comes to interacting with government services. Most citizens want the same level of sophistication and expediency they experience with their smartphones as they…

How Do I Report a Pothole?

Jeff Armstrong
Potholes have caused approximately $3 billion worth of damage to vehicles each year, according to a study from the American Automobile Association (AAA). Hundreds of thousands of accidents are attributed to drivers hitting a pothole or swerving…

How to Engage Citizens for Smarter Communities

Tom Amburgey
By 2017, 1.5 million users viewed more than 8.7 million pages on state transparency websites. However, successful governments do more than just release budgets or use “smart” technology platforms. They see data as a starting point for communicating…

The Secret to Driving Citizen Engagement in Local Government

Tom Amburgey
Almost half of citizens have complaints about their city’s infrastructure – things like potholes, damaged sidewalks, graffiti on sides of buildings – but only 26% of them bother to report the issue. Why such an abysmal rate of engagement?…

4 Smart Ways IoT is Meeting Citizen Expectations

Tom Amburgey
4 in 10 citizens are still not satisfied with digital services from government. What is your agency doing to improve? The Internet of Things (IoT) has evolved our expectations of the world around us. From personal assistants in our kitchens…

5 Reasons Why Issuing Permits Faster Benefits Everyone

Tom Amburgey
The permitting process is notorious for inducing headaches in citizens and government employees alike. It can be long, slow and aggravating. But it’s also completely necessary, as permits are required for just about everything these days.…