Posts

The All-in-One Tool for Public Safety
Tim BoyleFeatured, Public Safety
Law enforcement agencies and emergency communications centers are continuously looking for new ways to navigate the challenges they face on a daily basis. These challenges include a mix of staffing shortages, shrinking budgets, greater responsibilities,…

The New Frontier in Police Reporting
Rohit ChhabraFeatured, Public Safety
New challenges continuously arise for public safety agencies. Often, these new challenges can come with little to no warning, leaving virtually no time to prepare. As seen with the recent coronavirus (COVID-19) pandemic, law enforcement had…

How Local Government is Increasing Citizen Engagement
GovThinkFeatured, Public Administration
It is important that municipalities keep up with citizen expectations when it comes to interacting with government services. Most citizens want the same level of sophistication and expediency they experience with their smartphones as they…

How Do I Report a Pothole?
Jeff ArmstrongPublic Administration
Potholes have caused approximately $3 billion worth of damage to vehicles each year, according to a study from the American Automobile Association (AAA). Hundreds of thousands of accidents are attributed to drivers hitting a pothole or swerving…

How to Engage Citizens for Smarter Communities
Tom AmburgeyPublic Administration
By 2017, 1.5 million users
viewed more than 8.7 million pages on state transparency websites. However,
successful governments do more than just release budgets or use “smart”
technology platforms. They see data as a starting point for communicating…

The Secret to Driving Citizen Engagement in Local Government
Tom AmburgeyPublic Administration
Almost half of citizens have complaints about their city’s infrastructure – things like potholes, damaged sidewalks, graffiti on sides of buildings – but only 26% of them bother to report the issue.
Why such an abysmal rate of engagement?…

4 Smart Ways IoT is Meeting Citizen Expectations
Tom AmburgeyPublic Administration
4 in 10 citizens are still not
satisfied with digital services from government. What is your agency doing
to improve?
The Internet of Things (IoT) has evolved our expectations of
the world around us. From personal assistants in our kitchens…

5 Reasons Why Issuing Permits Faster Benefits Everyone
Tom AmburgeyPublic Administration
The permitting process is notorious for inducing headaches in citizens and government employees alike. It can be long, slow and aggravating. But it’s also completely necessary, as permits are required for just about everything these days.…