About Suzanne Ladd
Suzanne Ladd is the Senior Program Manager of Seminole County Fire/EMS Emergency Communications, Florida. Suzanne has over 18 years of public safety service, which includes law enforcement and fire/EMS communications, records and evidence management, criminal investigations, and workforce and project management. Suzanne holds many certifications in public safety, human resources as well as a master’s in Management and HR Change Management. A certified APCO instructor and Society for Human Resource Management-Certified Professional (SHRM-CP), Suzanne maintains a personal management style that embraces training, recognition and staying current through training and recognition, as well as staying current with best practices and methodologies. She believes talent comes in many forms and that it’s important for all levels of management to recognize individual strengths and utilize it to its greatest advantage, particularly when blending multiple generations in today’s workforce.